TERMS OF USE

Last updated July 28, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Applaud So Ltd ("Company", "we", "us", or "our"), a company registered in the United Kingdom at 124 City Road, London, England, EC1V 2NX.

We operate the website vetchatbot.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at support@vetchatbot.com.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Applaud So Ltd, concerning your access to and use of the Services. By accessing the Services, you agree to be bound by all of these Legal Terms. If you do not agree, do not use the Services.

Supplemental terms and policies may apply and are incorporated herein by reference. We may update these Legal Terms at any time. The updated version will be indicated by an updated "Last updated" date. Continued use of the Services after such revisions constitutes your consent.

If you are a minor in your jurisdiction, you must have your parent or guardian read and agree to these Legal Terms before using the Services.

We recommend printing a copy of these Legal Terms for your records.

1. OUR SERVICES

The Services are not intended for distribution or use in jurisdictions where such use would violate laws or require registration. Accessing the Services from other locations is done at your own initiative and risk.

The Services are not tailored to comply with industry-specific regulations (HIPAA, FISMA, etc.), and must not be used in contexts that require such compliance (e.g., GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our Content and Marks

We own or license all intellectual property in the Services, including source code, databases, software, designs, text, images, audio, video, graphics, trademarks, and logos ("Content" and "Marks").

These are provided "AS IS" for your personal, non-commercial use only. No portion of the Services may be reproduced or exploited without written permission.

Your Use of the Services

You are granted a non-transferable, non-exclusive, revocable license to access the Services and download or print a portion of the Content solely for personal use.

Submissions and Contributions

By submitting feedback or content, you assign us all IP rights and grant us an unlimited license to use, reproduce, distribute, and display it.

You are solely responsible for your Submissions and Contributions and agree not to post unlawful, harmful, or infringing content.

We reserve the right to remove or edit content at any time without notice.

3. USER REPRESENTATIONS

By using the Services, you confirm:

1. All information submitted is accurate and up-to-date.

2. You are legally able to agree to these Legal Terms.

3. You are not a minor, or you have parental permission.

4. You will not use bots, scripts, or automation.

5. You will comply with all laws and regulations.

4. USER REGISTRATION

If registration is required, you agree to keep your credentials confidential and accept full responsibility for account activity.

We may modify or delete inappropriate usernames.

5. PURCHASES AND PAYMENT

All payments must be accurate, complete, and up to date. You authorise us to charge your payment method as needed.

We reserve the right to:

• Refuse or cancel orders

• Limit quantities

• Adjust pricing for errors

6. CANCELLATION

All purchases are non-refundable. You may cancel your subscription at any time via support@vetchatbot.com. Cancellations take effect at the end of the billing cycle.

7. PROHIBITED ACTIVITIES

You agree not to:

• Reverse engineer or replicate the Services

• Interfere with the system or other users

• Use bots, scrapers, or automation

• Transmit viruses or spam

• Harass, impersonate, or defraud others

• Use the Services for unlawful purposes

Violations may result in account suspension or termination.

8. USER GENERATED CONTRIBUTIONS

All content you post may be treated as non-confidential. You represent that you own or have the rights to publish it and that it does not violate any laws.

We may edit or remove any content without notice.

9. CONTRIBUTION LICENCE

You grant us an unrestricted, perpetual, royalty-free license to use your Contributions for any purpose, including commercial use.

You retain ownership but waive all moral rights.

10. SERVICES MANAGEMENT

We reserve the right to:

• Monitor and enforce these Legal Terms

• Disable or remove content or users

• Take legal action as needed

• Limit or suspend access

11. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy:
https://vetchatbot.com/page/privacy-policy

By using the Services, you agree to our data practices. You consent to data being transferred and processed in the United Kingdom.

12. TERM AND TERMINATION

We may terminate your access to the Services at any time for any reason, without notice. You may not create a new account if your access is revoked.

13. MODIFICATIONS AND INTERRUPTIONS

We may change, suspend, or discontinue any aspect of the Services at any time. We are not liable for any resulting disruptions or data loss.

14. GOVERNING LAW

These Legal Terms are governed by the laws of the United Kingdom.

15. DISPUTE RESOLUTION

Informal Negotiations:
You agree to attempt informal resolution before filing legal claims.

Binding Arbitration:
Disputes will be resolved by arbitration under the European Court of Arbitration. The seat of arbitration is the United Kingdom.

Exceptions:
Certain IP and injunctive relief claims may be resolved in court.

16. CORRECTIONS

We reserve the right to correct errors or update information on the Services at any time without prior notice.

17. DISCLAIMER

The Services are provided "AS IS." We disclaim all warranties and are not responsible for:

• Errors or omissions

• Service interruptions

• Unauthorized access

• Malware or third-party content

18. LIMITATIONS OF LIABILITY

We are not liable for indirect, consequential, or punitive damages arising from your use of the Services.

19. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims resulting from:

• Your content or activity

• Breach of these Legal Terms

• Violation of third-party rights

20. USER DATA

We store your data for service delivery. You are responsible for backing up your own data.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to electronic communications and signatures for all interactions with us.

22. CALIFORNIA USERS AND RESIDENTS

If a complaint is unresolved, contact the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210.

23. MISCELLANEOUS

These Legal Terms constitute the entire agreement between you and us. If any provision is deemed unlawful or unenforceable, it will not affect the validity of the remaining provisions.

24. CONTACT US

For questions or complaints, contact:
Applaud So Ltd
124 City Road, London, EC1V 2NX
Email: support@vetchatbot.com